We keep delivery, tracking, and returns information visible before checkout, so customers can check the basics before ordering.

• Easy payment — Orders are placed through a standard checkout flow, with payments processed through available secure payment providers shown at checkout.
• UK delivery options — Services and charges are published online, with options typically including tracked delivery. Availability can depend on checkout selection, postcode, courier rules, and service restrictions. Check shipping information
• Tracking — Once your order is dispatched, tracking is provided so you can follow delivery progress. Check tracking help
• Returns and refunds — Returns rules vary by product type, especially for hygiene-sealed goods, e-liquids, coils, pods, and opened consumables. The returns page explains what is excluded and what to do if something arrives faulty or incorrect. Check return policy

Vape and Go operates as a strictly age-gated, adult-only online vape shop. In accordance with UK law, we do not sell to minors or anyone under the age of 18.

Visitors must successfully pass an initial website age gate. To uphold our commitment to responsible retailing and prevent underage access to nicotine products, we utilize robust, industry-standard age verification systems at checkout. Where a digital check is insufficient, customers may be required to verify their age using valid, government-issued photo ID.

If you are under 18 years old, you are legally prohibited from using this website, creating an account, or attempting to purchase any vaping or nicotine-related goods.

Terms of Use (18+ purchase requirement)

We display explicit product specifications across our store layout to help consumers make informed, safe choices. Our detailed product listings clarify all necessary technical variables, including precise nicotine strengths, accurate puff counts, e-liquid ratios (VG/PG), battery capacities (mAh), integrated coil resistances (Ohm), USB-C charging speeds, and precise closed-pod device compatibility.

While we ensure our dynamic inventory reflects real-time live pricing, multi-buy deals, and active stock levels, all specifications are subject to operational updates by manufacturers.

Vape products can contain batteries, plastic, metal, glass, and electronic components. Used devices, pods, coils, batteries, and chargers should be disposed of responsibly to minimize environmental impact.

Do not place batteries or electronic vape devices in general household waste. Take them to a suitable WEEE recycling point, battery recycling bin, supermarket battery drop-off point, or local recycling centre. Always keep vape products, batteries, e-liquids, and used pods away from children and pets.

For detailed step-by-step instructions on how to safely dispose of your hardware and to learn more about our eco-friendly commitments, read our comprehensive Vape Recycling & Sustainability Guide.

The UK “vape tax” refers to Vaping Products Duty (VPD), a new excise duty on vaping liquid supplied in the UK. VPD starts on 1 October 2026 and is charged at a flat rate of £2.20 per 10ml of vaping liquid, regardless of nicotine content.Read More